![]() To obtain your permission, the company has to be clear that it is asking to contact you using robocalls, and it cannot make you agree to the calls as a condition of receiving a product or service. Robocalls which try to sell you something are illegal unless a company has your written consent to call you in that way. ![]() They must also include an automated option to let you stop future calls. But if a charity hires someone to make robocalls on its behalf, the robocalls can only go to prior donors or members of the charity. Messages from charitiesĬharities can make these calls themselves. Healthcare provider callsįor example, from pharmacies reminding you to refill a prescription. However, services that attempt to sell you services to reduce your debt are not (and are probably scams). Debt collection callsĪ business that is legitimately trying to collect a debt is allowed to use recorded messages to reach you. These include: Informational messagesįor example, robocalls telling you that your flight has been canceled or reminding you about a medical appointment. In the US, some robocalls are considered legitimate. Laws vary by jurisdiction, so it is worth finding out the legal status in your country. Technology makes it cheap and easy for telemarketers and scammers to make robocalls over the internet, which is why they are so prevalent. Mostly, though, they are trying to sell you something, and many of them are scams.īillions of robocalls are made each month worldwide, and they are widely seen as a nuisance. Some robocalls provide useful information, such as appointment reminders or flight cancellations. If you answer your phone and hear a recorded message instead of a real person speaking, you are listening to a robocall. A robocall is a call that delivers pre-recorded messages through auto-dialing software to millions of people each day.
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